Privacy
StackVibe — Privacy Policy
1. Introduction
This Privacy Policy explains how CollinsTech (“we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you use StackVibe (the “Platform”), including our website, applications, and related services.
By creating an account or using StackVibe, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the Platform.
This Privacy Policy should be read together with our Terms and Conditions.
2. Information We Collect
2.1 Information You Provide
- Account information (name, username, email address, password, campus/school details, profile photo, bio)
- Content you create or share (posts, comments, stories, images, videos, voice notes, messages)
- Communications with us (support emails, feedback, reports)
- Information you provide when participating in quests, challenges, or promotions
2.2 Information Collected Automatically
- Device and technical information (device type, operating system, browser type, IP address, unique device identifiers)
- Usage data (pages visited, features used, time spent, interactions such as likes, follows, and comments)
- Log data and diagnostic information
- Approximate location based on IP address (we do not collect precise GPS location unless you specifically enable it)
2.3 Information from Third Parties
- Authentication providers (if you sign in with a third-party service)
- Service providers that help us operate the Platform (hosting, analytics, AI tools)
2.4 Information Related to AI Features
When you use AI-powered features (summarization, content analysis, or rumor/claim assessment), the content you submit may be processed by our systems or third-party AI service providers to generate responses.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide, operate, and improve StackVibe
- Enable messaging, posts, stories, calls, and other community features
- Power AI-assisted features and rumor-checking tools
- Calculate XP, badges, and leaderboard rankings
- Detect, prevent, and respond to fraud, abuse, security threats, and violations of our Terms
- Moderate content and enforce our community rules
- Send important service-related notices (account security, policy updates, system alerts)
- Respond to your support requests and feedback
- Comply with legal obligations
- Analyse platform usage to improve performance and user experience
We do not sell your personal information.
4. Legal Bases for Processing
Where required by applicable law (including the Nigeria Data Protection Act / NDPR), we process your personal data based on:
- Your consent
- Performance of a contract (providing the StackVibe service)
- Our legitimate interests (platform security, fraud prevention, service improvement)
- Compliance with legal obligations
5. How We Share Your Information
We may share your information only in the following circumstances:
- With other users: Content you choose to make public (posts, profile information, stories, comments) is visible to other users according to your privacy settings.
- Service providers: Trusted third parties that help us operate the Platform (hosting, cloud storage, analytics, AI processing, email delivery, customer support). These providers are required to protect your data and use it only for the services they provide to us.
- Legal and safety reasons: When required by law, court order, or government request, or when we believe disclosure is necessary to protect the rights, safety, or property of StackVibe, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: When you explicitly authorise us to share information.
6. AI Processing
Content you submit to AI features may be processed by third-party AI providers to generate summaries, analyses, or assessments.
We take reasonable steps to ensure such processing is limited to what is necessary to provide the feature. AI outputs may not always be accurate. You should not rely solely on AI-generated results for important decisions.
Details about specific AI providers may be updated in this Policy or made available on request.
7. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Understand how the Platform is used
- Improve performance and security
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of StackVibe.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Provide the Platform and maintain your account
- Comply with legal, tax, or regulatory obligations
- Resolve disputes and enforce our agreements
- Protect against fraud and abuse
When you delete your account, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes (e.g., backups, security logs, or legal claims).
Temporary stories and certain content may remain in backups for a limited time after deletion.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.
However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
You are responsible for keeping your login credentials confidential.
10. Children’s Privacy
StackVibe is not directed at children under 13.
If you are under 13, you may not create an account. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information.
If you are between 13 and 18, you should use the Platform only with parental or guardian guidance where required by law.
11. Your Rights
Depending on applicable law (including the Nigeria Data Protection Act), you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format
To exercise these rights, contact us at the email address below. We will respond within a reasonable time and in accordance with applicable law.
You also have the right to lodge a complaint with the relevant data protection authority in Nigeria (or your country of residence).
12. International Data Transfers
Your information may be processed or stored in countries outside Nigeria. When we transfer data internationally, we take reasonable steps to ensure an adequate level of protection in accordance with applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we will post the updated version on the Platform with a revised effective date. Where required by law, we will provide additional notice.
Continued use of StackVibe after the updated Policy takes effect constitutes acceptance of the changes, to the extent permitted by law.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: eniolaayobamidele0@gmail.com
Website: https://collinstech10.vercel.app/
Developer and platform team: CollinsTech
We aim to respond to all legitimate requests within a reasonable timeframe.